Amy Hein
Director of Scientific Workforce

What does it mean to be the Director of Scientific Workforce?  

A lot of the work we do at Ripple Effect isn’t done at Headquarters; many contracts involve placing our people directly at client sites. So, I’m responsible for developing best practices for hiring and managing our employees at those client sites, like NIH and Fort Detrick. I also build close relationships with our clients and employees to ensure we find support that fits an agency’s culture and mission needs.  

What’s the biggest challenge you face in your role? 

Having limited face-to-face communication with the people I manage and support is a huge challenge. I can’t pretend to know what it’s like to be in their shoes every day. So, I listen. I understand their needs, empathize, and help problem-solve. There may be a physical divide between me and client sites, but I want my Scientific Workforce and clients to know I’m always there for them. 

What are some of your hobbies? 

I love to do anything active—I’m a runner and I coach my son’s sports teams. On the other hand, I love naps. On the weekend, you can find me taking a catnap to recharge for the next week. 

Fun fact about you? 

I was in ROTC! As a part of my program, I flew glider planes. Scary, but a big confidence booster.   

Advice to young professionals?

Do some soul-searching about what’s most important to you in your career—is it the work? The people? A company mission and culture? Then, find opportunities that move you down that path. If something is truly important to you, don’t take no for an answer.

Kristy Riordan
Director of Research & Evaluation

Tell us about your career path. What were you doing before Ripple Effect? 

After years of studying and training to be a teacher, I realized I cared more about social science and big-picture policies that affect lives, rather than being the one teaching reading and math. So, I switched gears. Before Ripple Effect, I worked for the Army and evaluated behavioral health programs. 

What’s a hobby of yours? 

I am an avid reader, especially Stephen King novels. It’s hard to find the time with three kids, but getting to read on vacation or on an airplane is when I’m the happiest. 

Why is Research and Evaluation so important to what Ripple Effect does? 

If you aren’t willing to look at yourself and see how you can improve, you probably aren’t approaching your business in a way that has fidelity. The government hasn’t always done this well, but we do! So, we help clients measure, analyze, and better understand how to improve and learn from past mistakes.  

What is a funny quirk about you that people might not know? 

I’m a big germaphobe. Being a health researcher doesn’t help that.

Advice you would give a young professional? 

What my father always told me: You are going to work for the vast majority of your life, so do something you can take pride in and enjoy doing.