Bambo Bamgbose
Senior Vice President of Growth

Wendy Spillane
Deputy Director of Communications
and Outreach

Wendy Spillane, Deputy Director of Communications, Outreach, and Healthcare Payment Integrity of Ripple Effect Communications, brings 20 years professional experience focusing on health care programs and environmental protection, providing strategic solutions, project management, data analysis, and communications support to the federal government.  

Ms. Spillane received an M.S. in Environmental Science from Indiana University, School of Public and Environmental Affairs in May 1996. Ms. Spillane earned her Project Management Professional (PMP) Certification in April 2019.

From 1996 to 2014, Ms. Spillane worked in a variety of positions with increasing levels of responsibility at federal consulting firms including task lead and project manager. As a project manager in support of EPA, she successfully managed budgets up to $1M annually, coordinated a nationwide technical assistance team responsible for state and local community engagement, and oversaw communications and meeting support to 10 EPA regional offices. Ms. Spillane demonstrated her adaptability, reach, and excellence in collaboration with a diverse client profile including EPA’s Community Engagement Initiative, CNCS’ AmeriCorps, DOD’s Congressionally Directed Medical Research Programs, and CMS’ Premium Stabilization Programs.

In 2015, Ms. Spillane began supporting the Enrollment Assistance Program (EAP), a $50M CMS Center for Consumer Information and Insurance Oversight (CCIIO) contract as a senior manager and outreach lead. She helped develop the community outreach strategy and helped lead daily operations of its effective dissemination and implementation in nine state EAP markets, resulting in nearly 50,000 consumers enrolling in the private health insurance Marketplace.

Since 2017, Ms. Spillane has been a senior manager and technical lead for the Marketplace Program Integrity Contract (MPIC), a CMS Center for Program Integrity (CPI) contract supporting the ACA and the implementation of private health insurance initiatives. She served a primary point of contact for CPI and managed a diverse team of researchers, data analysts, and developers to process fraud information in a database for which she developed the requirements. This database tool is instrumental in identifying data trends in agent/broker noncompliance to conduct education and investigation in support of CPI program goals. Ms. Spillane used this tool to develop additional process improvements resulting in project-wide efficiencies.

Fun facts: Ms. Spillane has one son (a teenager!), one dog (a counter-surfer!), and one husband (who is thankfully neither a teenager nor a counter-surfer 😉). She loves meeting up with friends wherever they are, HomeGoods is her happy place, she will NEVER turn down a cup of coffee, and she is incredibly happy Stranger Things is coming out soon with its next installment!

Scott Catey
Deputy Director of Digital Transformation

Dr. Scott Catey, Deputy Director, Digital Transformation for Ripple Effect Communications, brings 15 Years professional experience managing complex federal, state, and international projects involving IT, health equity, and evidence-based policy. Dr. Catey has co-managed projects in excess of $5 Million per year and over 35 people with diverse policy and programmatic responsibilities.

Dr. Catey earned his Ph.D. and J.D. (with honors) concurrently from the University of Florida in 2011.

From 1996 to 2001, Mr. Catey was Associate Program Director and then Program Director for a highly successful communications cluster in Missoula, Montana. Following this experience, he returned to graduate school to complete a second master’s Degree, and then his doctorate and law degrees, which he completed with honors. Following graduation, Dr. Catey had faculty appointments at Georgia State University and Agnes Scott College. Looking for a greater challenge, in 2012 he took a position with the Montana Department of Corrections to direct the agency’s implementation of the Prison Rape Elimination Act.

Following his brief but successful tenure at the Montana Department of Corrections, Dr. Catey transitioned to national-level PREA implementation work at the National PREA Resource Center, where he led the project’s digital growth and expansion, managed the development of the PREA Online Audit System, and managed complex data sets and analytics for Federal partners at the USDOJ. Most recently, Dr. Catey held the role of Associate Director at the PRC and managed a complex portfolio with four division heads and teams of eleven downstream reports.

Dr. Catey joined Ripple Effect Communications in June 2022, as the Deputy Director, Digital Transformation. He looks forward to providing excellent support to the organization and its clients.

Deborah Sartin
Director of Project Management Office

Deborah Sartin, Director of the Project Management Office, for Ripple Effect Communications, Inc. brings 15+ Years’ professional experience developing PMOs from inception to service delivery.  She is an accomplished leader managing enterprise technical and business projects for federal, corporate, education and non-profit organizations.  

Created and managed an Office of Business Excellence and several PMO Centers of Excellence to drive organizational maturity in strategic planning, process improvement, quality management, contract management, and project portfolio management  

Ms. Sartin received her M.S. in Management Information Systems from The George Washington University, Washington, D.C.  

Ms. Sartin holds CMMI Associate, ISO Certified Auditor, PMP, CSM, SAFe SM, Prosci, ITIL, CIPM, and Balance Scorecard certifications.

Early Work History  

1990s  

Ms. Sartin worked as a federal contractor to the Federal Communications Commission (FCC) managing technical support and training.  She also managed technical support and training for Mead Packaging, a global manufacturing company.  In addition, she worked as a Project Manager for an international telecommunication firm, Global One where she launched call centers in the Americas. She has a breadth of experience in all aspects of technology services, shifting organizations from traditional service models to innovative transformational models.  

Recent Work History  

2000-2012  

Ms. Sartin managed projects in the banking industry and worked as a business process improvement analyst for a telecommunications firm.  In these roles she developed metrics to improve IT staff performance as well as processes and procedures for organizational efficiencies. She served as a Technology Support Manager for T-Mobile’s global call center. She delivered the best customer experience via outstanding customer relationship management.  She also worked as an account executive and technical recruiter for Robert Half Technology. Ms. Sartin is frequently requested as a guest speaker and trainer on project management and organizational change management topics.  

Current Work History  

In 2012, Ms. Sartin joined the American Speech-Language Hearing Association (ASHA) as their inaugural Project Management Office (PMO) Director. From the success of this role, she was promoted to the role of Director, Office of Business Excellence to lead strategic planning, process improvement and project portfolio management. After her tenure at ASHA, Ms. Sartin developed and expanded PMOs at educational institutions including West Virginia University, the University of Pennsylvania, Success Academy Charter Schools in NYC, and the Univ. of TN Health Science Center.  She also provided Project Management consultation services with a global consulting firm where she helped clients establish Agile project management best practices.  

Debbie McCarron
Deputy Director of Communications and Outreach

Debra McCarron has professional experience in strategic communications, project management, outreach and event planning, as well distance learning. She is the project manager for the Health Care Payment Learning and Action Network which involves the creation of materials such as fact sheets, infographics, white papers, Power Point reports, videos and learning modules and she has managed graphics teams in all aspects of the design process from conception to development to final production. Previously, she co-owned Quality Design Solutions, a full-service company specializing in web design and marketing as well as database development for non-profit and small business. She also has experience in community marketing and facilities management. Ms. McCarron helped brand and grow a small business to over $1.5 million per year where she assisted in the day to day operations of three facility sites including budget, human resources, facilities management, and internal and external communication. She has experience in WordPress, the Adobe Creative suite and has become versed in 508 compliance. Ms. McCarron received her Bachelors of Science in Biology from Virginia Tech. Her early experience in basic research at both Johns Hopkins School of Medicine and Cambridge Biotech was to support grants from the NIH. She also has over 4 years of experience in clinical research performed at the University of Maryland, Department of Cardiology, where she worked with Interventionist developing IIb/IIIa inhibitors.