Amy Hein
Senior Vice President of DoD Accounts

What does it mean to be the Director of Scientific Workforce?  

A lot of the work we do at Ripple Effect isn’t done at Headquarters; many contracts involve placing our people directly at client sites. So, I’m responsible for developing best practices for hiring and managing our employees at those client sites, like NIH and Fort Detrick. I also build close relationships with our clients and employees to ensure we find support that fits an agency’s culture and mission needs.  

What’s the biggest challenge you face in your role? 

Having limited face-to-face communication with the people I manage and support is a huge challenge. I can’t pretend to know what it’s like to be in their shoes every day. So, I listen. I understand their needs, empathize, and help problem-solve. There may be a physical divide between me and client sites, but I want my Scientific Workforce and clients to know I’m always there for them. 

What are some of your hobbies? 

I love to do anything active—I’m a runner and I coach my son’s sports teams. On the other hand, I love naps. On the weekend, you can find me taking a catnap to recharge for the next week. 

Fun fact about you? 

I was in ROTC! As a part of my program, I flew glider planes. Scary, but a big confidence booster.   

Advice to young professionals?

Do some soul-searching about what’s most important to you in your career—is it the work? The people? A company mission and culture? Then, find opportunities that move you down that path. If something is truly important to you, don’t take no for an answer.

Jessica Escobedo
Vice President of Program Management and Policy

What does your day-to-day job involve?

It’s different every single day! I split my time between client support, staff support, and business development, so I get to identify and solve tricky problems all day long, which I love. Things are always evolving in science policy work, so you never know when politics or popular press may impact the work we’re doing. And it’s always fast-paced.

Why is science policy so important to Ripple’s business?

You could say that science policy is the heart of Ripple’s business. It’s where we started and how we grew our core capabilities into three unique, but interrelated divisions. Science policy work requires analytical skills, communication skills, and subject matter expertise, as well as exceptional project management, attention to detail, and practical, repeatable processes. These are the strengths that we bring to every client, every project, every time, and inspire our company’s core values.

What is a fun fact about you?

My husband and I met in an acapella group!

What advice do you have for those following in your footsteps?

Be open to opportunities around you. Some of the most wonderful things in my life happened because I talked with someone in an elevator or while waiting in line. Science policy is such a diverse field, that you never know who may help connect to you that next career step. If you’re willing to consider lots of possibilities, there are many paths to success.

Wendy Spillane
Director of Communications and Outreach

Wendy Spillane, Deputy Director of Communications, Outreach, and Healthcare Payment Integrity of Ripple Effect Communications, brings 20 years professional experience focusing on health care programs and environmental protection, providing strategic solutions, project management, data analysis, and communications support to the federal government.  

Ms. Spillane received an M.S. in Environmental Science from Indiana University, School of Public and Environmental Affairs in May 1996. Ms. Spillane earned her Project Management Professional (PMP) Certification in April 2019.

From 1996 to 2014, Ms. Spillane worked in a variety of positions with increasing levels of responsibility at federal consulting firms including task lead and project manager. As a project manager in support of EPA, she successfully managed budgets up to $1M annually, coordinated a nationwide technical assistance team responsible for state and local community engagement, and oversaw communications and meeting support to 10 EPA regional offices. Ms. Spillane demonstrated her adaptability, reach, and excellence in collaboration with a diverse client profile including EPA’s Community Engagement Initiative, CNCS’ AmeriCorps, DOD’s Congressionally Directed Medical Research Programs, and CMS’ Premium Stabilization Programs.

In 2015, Ms. Spillane began supporting the Enrollment Assistance Program (EAP), a $50M CMS Center for Consumer Information and Insurance Oversight (CCIIO) contract as a senior manager and outreach lead. She helped develop the community outreach strategy and helped lead daily operations of its effective dissemination and implementation in nine state EAP markets, resulting in nearly 50,000 consumers enrolling in the private health insurance Marketplace.

Since 2017, Ms. Spillane has been a senior manager and technical lead for the Marketplace Program Integrity Contract (MPIC), a CMS Center for Program Integrity (CPI) contract supporting the ACA and the implementation of private health insurance initiatives. She served a primary point of contact for CPI and managed a diverse team of researchers, data analysts, and developers to process fraud information in a database for which she developed the requirements. This database tool is instrumental in identifying data trends in agent/broker noncompliance to conduct education and investigation in support of CPI program goals. Ms. Spillane used this tool to develop additional process improvements resulting in project-wide efficiencies.

Fun facts: Ms. Spillane has one son (a teenager!), one dog (a counter-surfer!), and one husband (who is thankfully neither a teenager nor a counter-surfer 😉). She loves meeting up with friends wherever they are, HomeGoods is her happy place, she will NEVER turn down a cup of coffee, and she is incredibly happy Stranger Things is coming out soon with its next installment!

Debbie McCarron
Deputy Director of Communications and Outreach

Debra McCarron has professional experience in strategic communications, project management, outreach and event planning, as well distance learning. She is the project manager for the Health Care Payment Learning and Action Network which involves the creation of materials such as fact sheets, infographics, white papers, Power Point reports, videos and learning modules and she has managed graphics teams in all aspects of the design process from conception to development to final production. Previously, she co-owned Quality Design Solutions, a full-service company specializing in web design and marketing as well as database development for non-profit and small business. She also has experience in community marketing and facilities management. Ms. McCarron helped brand and grow a small business to over $1.5 million per year where she assisted in the day to day operations of three facility sites including budget, human resources, facilities management, and internal and external communication. She has experience in WordPress, the Adobe Creative suite and has become versed in 508 compliance. Ms. McCarron received her Bachelors of Science in Biology from Virginia Tech. Her early experience in basic research at both Johns Hopkins School of Medicine and Cambridge Biotech was to support grants from the NIH. She also has over 4 years of experience in clinical research performed at the University of Maryland, Department of Cardiology, where she worked with Interventionist developing IIb/IIIa inhibitors. 

Laura Welsh
Director of Human Resources

Laura Welsh started her career in nursing before deciding to get a Master’s degree in Human Resources and focus on topics such as change management, leadership development and coaching, employee engagement, and staff development. She has held numerous positions in HR and healthcare, rising to the level of CHRO for an 1,100-employee healthcare system in Virginia. Her most recent position was Director of Compensation for George Mason University, where she was responsible for developing a comprehensive and multi-faceted compensation program for 11,800 employees.

In addition to holding several HR certifications, Laura shows her passion for life-long learning through her Six Sigma Green Belt, Crucial Conversations facilitator certification, and a LIFO facilitator certification.