Revolutionizing
Comment Analysis

To support a federal health agency’s growing need for rapid, scalable public comment analysis, Ripple Effect needed to replace a limited commercial tool with a flexible, secure solution to handle high-volume, qualitative data workflows. 

Our Goal

Accelerate and enhance the analysis of qualitative data by developing a secure, customized application, enabling delivery of high-quality insights within days of data collection.

Our Path to Success

Ripple Effect developed a custom application to manage and analyze data from public comments and interviews. Our power platform team gathered requirements and built a tool with 21 relational tables and 10 customized modules. An integrated process uses natural language processing for deduplication to find copies of form letter campaigns and true duplicates; identifies submissions likely generated through AI; flags submissions with relevant content; and highlights the text to be analyzed. These AI tools enable fast, clean data transformation and allow our team to focus on unique comments offering salient input. This system allowed our team to parse and code an unlimited number of comments across simultaneous client projects and deliver tailored dashboards, logs, and reports within days of the comment period closing. 

Our Work Smarter Promise

Enabling Technologies

We leverage AI to automate data cleaning, significantly reducing manual workload

Tailored

We designed a fully customized solution aligned to specific client workflows and analytical needs

Outcome & Impact

Our tool cut turnaround time to as little as 3 days, demonstrating measurable gains in efficiency

10,000+

Comments Processed in Six Months

10

Modules Built

3 to 14

Day Turnaround for Comment Docket Analysis

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#TheRippleWay

Work Smarter. Perform Better.®

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Ripple Effect Communications, Inc.®

9600 Blackwell Rd., Suite 210,
Rockville, MD 20850
(800) 277-5708

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