Translating Listening Into Action
to Build a Tailored
Toolkit for Success
A federal health agency sought support to streamline its internal sIRB implementation process. Staff faced recurring pain points and leadership needed a toolkit that could provide clear, actionable guidance.
Our Goal
Design and facilitate staff listening sessions, then compile and create a comprehensive set of documents to address key challenges in implementing a Single Institutional Review Board (sIRB) requirement.
Our Path to Success
Ripple Effect led a series of listening sessions to identify process barriers and pain points. Based on these insights, we developed a 34-document toolkit, including five adapted from existing sources and three original documents, alongside an internal website to house and distribute resources. This collaborative, user-informed process improved clarity, consistency, and access for staff involved in sIRB protocols.
Our Work Smarter Promise

Tailored
Developed and delivered a custom toolkit built specifically around client challenges

Participant Engagement
Facilitated collaborative listening sessions to understand real staff needs

High Quality
Produced polished, easy-to-navigate resources and a central online repository














