Navigating Job Market

Patrick McCarthy
Director of Strategic Growth

Why is communications so important for a business’s success? 

It’s becoming a lost art. In a world of 280 Twitter characters, everyone has become reactionary. The first story isn’t the whole story—research matters. Be methodical, thoughtful, and evidence-based, and that’s how you succeed.  

What are some of your hobbies? 

Sports. Golf is a passion of mine, and I coach my step-daughter’s hockey team. I enjoy reading books—biographies and historical nonfiction. Traveling is a big, big hobby, and I love exploring new cultures with my family.  

Fun fact about you? 

I soloed in an airplane before I got my driver’s license.  

What are you proudest of? 

I’ve worked hard to surround myself with good, like-minded coworkers, many of whom have become close friends. That we’re willing to spend time together means I’ve earned trust and respect and tried to lead by example, and I’m very proud of that.

Amy Hein
Director of Scientific Workforce

What does it mean to be the Director of Scientific Workforce?  

A lot of the work we do at Ripple Effect isn’t done at Headquarters; many contracts involve placing our people directly at client sites. So, I’m responsible for developing best practices for hiring and managing our employees at those client sites, like NIH and Fort Detrick. I also build close relationships with our clients and employees to ensure we find support that fits an agency’s culture and mission needs.  

What’s the biggest challenge you face in your role? 

Having limited face-to-face communication with the people I manage and support is a huge challenge. I can’t pretend to know what it’s like to be in their shoes every day. So, I listen. I understand their needs, empathize, and help problem-solve. There may be a physical divide between me and client sites, but I want my Scientific Workforce and clients to know I’m always there for them. 

What are some of your hobbies? 

I love to do anything active—I’m a runner and I coach my son’s sports teams. On the other hand, I love naps. On the weekend, you can find me taking a catnap to recharge for the next week. 

Fun fact about you? 

I was in ROTC! As a part of my program, I flew glider planes. Scary, but a big confidence booster.   

Advice to young professionals?

Do some soul-searching about what’s most important to you in your career—is it the work? The people? A company mission and culture? Then, find opportunities that move you down that path. If something is truly important to you, don’t take no for an answer.

Tierra Terrell-Johnson
Senior Human Resources Manager

Tell us about your career path. How did you get here?

I studied at the University of Wisconsin-Madison (Go Badgers!) and got my MBA from Concordia University. I concentrated on Human Resource Management because I wanted to prove that HR professionals can be analytical, strategic, and have a seat at the business table.

What motivates you?

I’ve made it my mission to ensure that when you come to work at Ripple Effect, you bring your whole self and feel comfortable doing so. We’re all equal here, and I will always fight for that.

What are some of your hobbies?

I love to organize (and color-coordinate!) I’d be a professional organizer if I could. My favorite store is Staples—I could spend a whole paycheck there.

Advice for future professionals entering your field?

Develop your people’s leadership skills, especially junior employees. Train them and involve them. As companies grow, they need succession plans—and if you invest in your people, they will invest in the company in return.