April 2020

Wendy Spillane
Director of Communications and Outreach

Wendy Spillane, Deputy Director of Communications, Outreach, and Healthcare Payment Integrity of Ripple Effect Communications, brings 20 years professional experience focusing on health care programs and environmental protection, providing strategic solutions, project management, data analysis, and communications support to the federal government.  

Ms. Spillane received an M.S. in Environmental Science from Indiana University, School of Public and Environmental Affairs in May 1996. Ms. Spillane earned her Project Management Professional (PMP) Certification in April 2019.

From 1996 to 2014, Ms. Spillane worked in a variety of positions with increasing levels of responsibility at federal consulting firms including task lead and project manager. As a project manager in support of EPA, she successfully managed budgets up to $1M annually, coordinated a nationwide technical assistance team responsible for state and local community engagement, and oversaw communications and meeting support to 10 EPA regional offices. Ms. Spillane demonstrated her adaptability, reach, and excellence in collaboration with a diverse client profile including EPA’s Community Engagement Initiative, CNCS’ AmeriCorps, DOD’s Congressionally Directed Medical Research Programs, and CMS’ Premium Stabilization Programs.

In 2015, Ms. Spillane began supporting the Enrollment Assistance Program (EAP), a $50M CMS Center for Consumer Information and Insurance Oversight (CCIIO) contract as a senior manager and outreach lead. She helped develop the community outreach strategy and helped lead daily operations of its effective dissemination and implementation in nine state EAP markets, resulting in nearly 50,000 consumers enrolling in the private health insurance Marketplace.

Since 2017, Ms. Spillane has been a senior manager and technical lead for the Marketplace Program Integrity Contract (MPIC), a CMS Center for Program Integrity (CPI) contract supporting the ACA and the implementation of private health insurance initiatives. She served a primary point of contact for CPI and managed a diverse team of researchers, data analysts, and developers to process fraud information in a database for which she developed the requirements. This database tool is instrumental in identifying data trends in agent/broker noncompliance to conduct education and investigation in support of CPI program goals. Ms. Spillane used this tool to develop additional process improvements resulting in project-wide efficiencies.

Fun facts: Ms. Spillane has one son (a teenager!), one dog (a counter-surfer!), and one husband (who is thankfully neither a teenager nor a counter-surfer 😉). She loves meeting up with friends wherever they are, HomeGoods is her happy place, she will NEVER turn down a cup of coffee, and she is incredibly happy Stranger Things is coming out soon with its next installment!

Lex Helsel
Director of Research & Evaluation

Dr. Alexis Helsel has professional experience conducting applied health research and program evaluations for several federal agencies, including NIH and DOD. She has contributed and managed mixed-method scale evaluation projects that include bibliometric analyses of program outcomes and impacts and network analyses. Dr. Helsel has extensive experience abstracting administrative from NIH databases, including QVR, IMPACII, RePORT, iCite, as well as PubMed, Web of Science, USPTO, and Federal RePORTER. She also has experience using publication and grant data to construct research networks using VosViewer and CitNetExplorer. Dr. Helsel also has a strong record of effective communication and developing evidence-based recommendations. She has co-authored 20 briefings of research and evaluation findings for senior government and military stakeholders, eight technical reports, one peer-reviewed publication, and 12 professional conference presentations. She has trained and provided technical guidance on epidemiologic and evaluation methods to multi-disciplinary teams of Masters- and PhD-level scientists. She is proficient with STATA, SAS, and Microsoft Access, Excel, and DeDoose. Dr. Helsel earned a PhD in epidemiology from the University of Pittsburgh.