Jennifer Pohlhaus
Chief Operating Officer

How did you join Ripple Effect? 

After my AAAS Science & Technology Policy fellowship, I was looking for my next career step. A colleague mentioned that I should talk to Amy Bielski from Ripple Effect, a company I had heard positive things about. I contacted Amy and we hit it off right away. I started off by managing an NIH contract that Ripple Effect had recently won, and after that project was over, there was always another new and exciting challenge to overcome—that satisfied my need for learning and achieving.

What do you think is your biggest strength as a leader? 

When I took the CliftonStrengths assessment, I was a little surprised by the results. My top five strengths are Achiever, Relator, Responsibility, Harmony, and Learner. My husband says I have the most patience of anyone he knows and I think that comes from the Relator and Harmony strengths. I’ve learned that taking the time to understand and see situations from multiple perspectives is key to connecting with others and solving problems.

What do you do in your free time? 

I don’t have a lot of free time since most of my time outside of work is spent taking care of my kids. But I make time every morning to be active—I’m an avid runner and I do yoga on the weekends. 

What are you proudest of in your career? 

I am proudest of what Amy and I have built at Ripple Effect. We’ve created a place that welcomes diversity and values lifelong learners who always want to find better ways to do things. 

Wendy Spillane
Director of Communications and Outreach

Wendy Spillane, Deputy Director of Communications, Outreach, and Healthcare Payment Integrity of Ripple Effect Communications, brings 20 years professional experience focusing on health care programs and environmental protection, providing strategic solutions, project management, data analysis, and communications support to the federal government.  

Ms. Spillane received an M.S. in Environmental Science from Indiana University, School of Public and Environmental Affairs in May 1996. Ms. Spillane earned her Project Management Professional (PMP) Certification in April 2019.

From 1996 to 2014, Ms. Spillane worked in a variety of positions with increasing levels of responsibility at federal consulting firms including task lead and project manager. As a project manager in support of EPA, she successfully managed budgets up to $1M annually, coordinated a nationwide technical assistance team responsible for state and local community engagement, and oversaw communications and meeting support to 10 EPA regional offices. Ms. Spillane demonstrated her adaptability, reach, and excellence in collaboration with a diverse client profile including EPA’s Community Engagement Initiative, CNCS’ AmeriCorps, DOD’s Congressionally Directed Medical Research Programs, and CMS’ Premium Stabilization Programs.

In 2015, Ms. Spillane began supporting the Enrollment Assistance Program (EAP), a $50M CMS Center for Consumer Information and Insurance Oversight (CCIIO) contract as a senior manager and outreach lead. She helped develop the community outreach strategy and helped lead daily operations of its effective dissemination and implementation in nine state EAP markets, resulting in nearly 50,000 consumers enrolling in the private health insurance Marketplace.

Since 2017, Ms. Spillane has been a senior manager and technical lead for the Marketplace Program Integrity Contract (MPIC), a CMS Center for Program Integrity (CPI) contract supporting the ACA and the implementation of private health insurance initiatives. She served a primary point of contact for CPI and managed a diverse team of researchers, data analysts, and developers to process fraud information in a database for which she developed the requirements. This database tool is instrumental in identifying data trends in agent/broker noncompliance to conduct education and investigation in support of CPI program goals. Ms. Spillane used this tool to develop additional process improvements resulting in project-wide efficiencies.

Fun facts: Ms. Spillane has one son (a teenager!), one dog (a counter-surfer!), and one husband (who is thankfully neither a teenager nor a counter-surfer 😉). She loves meeting up with friends wherever they are, HomeGoods is her happy place, she will NEVER turn down a cup of coffee, and she is incredibly happy Stranger Things is coming out soon with its next installment!

Timothy La Rose
Director of Communications & Outreach

Timothy La Rose was, most recently, the Senior Communications Manager for the USAID/RTI International ENVISION project which seeks to end neglected tropical diseases in 19 countries. He has more than 20 years of communications experience in both the private and public sectors. Previously he worked as the Chief of Communications for UNICEF Guinea, where he led communications before, during, and after the 2014 Ebola outbreak.

Timothy has served as Chief of Communications for the United Nations Office on Children and Armed Conflict, led digital communications for the UN Office on Drugs and Crime, and worked on internal and external global communications projects at UN Headquarters. Earlier, he worked in the private sector at Citibank and Sony where he led small a digital communications team that won a patent for a content management system.

He has worked in: Washington D.C.; New York, NY; Conakry, Guinea; Vienna, Austria; Nairobi, Kenya; and Doha, Qatar. Throughout his career, he has managed communications teams covering diverse topics including: children, education, health, human trafficking, transnational organized crime, conflict, international development, child protection, and the music industry. Timothy lives in Silver Spring, MD with his wife and son, loves the outdoors, and speaks German and French.